ITIL® training courses
ITIL, (an acronym for Information Technology Infrastructure Library), focuses on aligning IT services with the needs of business using a set of detailed practices for IT service management (ITSM). It is used by thousands of
ITIL describes processes, procedures, tasks, and checklists which can be applied by an organization for establishing integration with the organization’s strategy, delivering value and maintaining a minimum level of competency. A baseline can be established from which the
CUPE’s ITIL courses have been developed by our highly experienced trainers who are also practicing ITIL experts. This ensures that all our courses are taught in an engaging manner backed up by real-life experiences and examples. CUPE’s high standards are also reflected in our choice of training venues ensuring that the training environments are conducive to success.
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Bespoke and In-house
CUPE’s in-house option is the best way to train groups of staff on your premises. The course can be scheduled to fit in with your company’s calendar and is more cost effective than having delegates attend a public course if there are 4 or more delegates. The course can include your own case studies and can be tailored to suit your needs to make them even more relevant to your circumstances. We also offer bulk discounts to organisations who want to use our e-learning packages.